Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") govern use of Wispr Flow, an AI voice dictation application for macOS and Windows, and wisprfiow.com (the "Service"), operated by Wispr Flow, Inc. ("the Company"). Downloading the application, creating a Hub account, or accessing wisprfiow.com means you accept these Terms. If not, do not use the Service.

The Company is located at 1045 Bryant Street, Suite 200, San Francisco, CA 94103.

2. Acceptable Use

• You must be 18 or older, unless using the Service with parental or legal-guardian consent.
• You may not use the Service unlawfully, disrupt its operation, or seek unauthorized access to our systems or data.
• Do not scrape, reverse-engineer, or copy the Service except as applicable law permits.
• Keep Hub credentials confidential. Report suspected compromise promptly to [email protected].
• Microphone access is required. You control listening through your configured keyboard shortcut or button, and may capture only your speech for legitimate personal or professional writing.

3. Intellectual Property

The Service's software, algorithms, design, logos, and documentation belong to the Company or its licensors and are protected by US and international law. We grant a limited, non-exclusive, non-transferable, revocable license for intended use.

Your speech and resulting Wispr Flow text are your content; the Company claims no ownership of dictated substance.

4. User Content and AI Processing

You are responsible for dictated or submitted content and represent having rights to capture and process it. You grant the Company a limited license to transmit, process, and temporarily store audio and transcripts to provide dictation and support.

Cloud audio is deleted within 24 hours of transcription. No AI model training on user content without explicit written consent. See our Privacy Policy.

5. Subscription, Pricing, and Payment

Starter is free, with 100 minutes/month on 1 device. Flow costs $14.00/month or $96.00/year ($8.00/month equivalent). Prices are in US dollars; sales tax may apply.

Subscriptions auto-renew until canceled. Cancel through Hub account settings; Flow access continues through the paid period's end. No refunds are provided for partial periods.

The Company may change subscription prices with reasonable advance notice. Continued Service use after the change accepts the new pricing.

6. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. TRANSCRIPTION ACCURACY IS NOT GUARANTEED FOR ALL ACCENTS, LANGUAGES, SPEAKING STYLES, OR ACOUSTIC ENVIRONMENTS.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR IN CONNECTION WITH YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO THE COMPANY IN THE 12 MONTHS PRECEDING THE CLAIM OR (B) USD $100.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of certain damages; in those jurisdictions, our liability will be limited to the maximum extent permitted by law.

8. Indemnification

You defend, indemnify, and hold harmless the Company from claims/damages/liabilities/expenses, including attorneys' fees, arising from Service use, Terms breach, or third-party-right violation.

9. Termination

We may terminate access anytime, with/without notice, for any reason. Sections 3, 6, 7, 8, 10, and 11 survive.

10. Governing Law, Disputes, and Arbitration

These Terms are governed by the laws of the State of California, excluding its conflict-of-law principles.

Informal Resolution. Before claiming, contact us at [email protected] and try informal resolution for 60 days.

Exception. Either party may seek California, USA injunctive relief for intellectual-property infringement or unauthorized Service access.

Arbitration. Any dispute that cannot be resolved informally will be settled by binding arbitration administered in California, USA under the rules of the American Arbitration Association ("AAA"). Judgment on the arbitrator's award may be entered in any court of competent jurisdiction. You and the Company each waive the right to a jury trial and the right to participate in a class action.

11. Changes to These Terms

We may update these Terms. Material changes will receive a new "Last updated" date. Continued Service use after the effective date accepts the revisions.

12. Contact

Questions or concerns can be sent to: